Amenities
Rooftop Infinity Pool
Jeno the Robot Machine
Gym
Restaurants and Lounge
24-hour room service
Wi-Fi
Bicycles
Ice water dispensers
Mobile charging station
Vending Machine
Refresher water station in the lobby
and more…
Entrance & Lobby
Your first view of the Hotel Jen!
The entrance and lobby are absolutely beautiful. The entrance to the hotel on the first floor had staff who were very friendly and helpful, but the actual lobby was on the 10th floor. I thought this was outstanding because many of the perfect view of Singapore waiting for the guests. The Front Desk staff were very attentive when we entered the lobby. The hotel restaurants and lounge were found in the hall way off the lobby leading to the elevators that took guests to their room floors. I think they were for marketing. People will pass by and see it, then they will attempt to stop because of its inviting entrance.
The amenities included complementary bicycles, which is for me is the best way to get around the neighborhood. The charging stations everywhere in the hotel brings joy to many guests because for me it’s very convenient, if you are in their restaurant or lounge and you need to charge your phone you don’t have to come back to your room to charge your phone. The stations make it easier for guests. Oh and it’s safe you can leave your phone and come back later, it includes locks and you can carry the keys with you. The water station flavor changes everyday. It is very refreshing; I think the combination of carrots and orange is my favorite. The Hotel Jen has an On The Go station which makes it convenient for the guest to grab food and go out for their adventures.
Hotel Jen never disappointed us during our stay. The beds were large and absolutely clean. I love big spaces to spread out and rest, so this one is so far my favorite hotel to stay at. The hotel is very modern and updated with new technology. The housekeepers are really nice they always make sure we have what we need from bottled water to towels. I would say the hospitality in this hotel is outstanding. My favorite houseman was Jeno!
The hotel is very convenient if you choose to use the train: this hotel is just next door to the train station. Oh and of course since the hotel is at Orchargateway shopping mall so you do not have to worry about the food or buying extra clothes. There are a lot of options inside the mall. We choose to eat outside the hotel because the hotel restaurant was a little pricey for us.
As you may know Hotel Jen is one of the hotels in Singapore with the best Rooftop Infinity Pool. You can see the view of the city from the pool deck and at night is the best time to hang out because you will able to see and watch the light show that is coming from the Marina Sands Hotel.
On of the best highlights of my stay in this Hotel was Jeno the Robot who sounds like he is making conversation with you with his whistles. I fell in love with Jeno when I first saw him in the lobby. When you call service from your room you have option for deliver: you can choose the house person or Jeno to deliver the amenities. I always love Jeno delivering amenities in our room! Jeno made my stay so much entertaining.
Thank you for the wonderful experienced Hotel Jen. We absolutely will be coming back…